Website Privacy Policy


You may be interested in the following on-line documents, the content of which is hereby incorporated into this document by this reference:
Usage Terms and Conditions: Information on Web Site Usage

You may be interested in the following on-line documents:
Privacy Frequently Asked Questions (FAQs): Answers to Questions on Web Site Privacy
Privacy Statement: Our Web Site Privacy Statement
Security FAQs: Answers to Questions on Web Site Security

This web site (this “Web Site”) is provided by ShaleEnergyUSA.com 11245 Dovedale Court, Marriottsville, MD 21104, USA. Protecting your privacy is important to us. We hope the following statement will help you understand how ShaleEnergyUSA.com collects, uses and safeguards the personal information you provide to us on our Web Site.

Security

The ShaleEnergyUSA.com policy is to protect you and your information. Accordingly, ShaleEnergyUSA.com permits confidential transactions only using a "secure session" using Secure Socket Layer (“SSL”) encryption technology. For additional information about SSL, and how it is used to maintain the confidentiality of personal data transmissions over the Internet, please read Security FAQs.

Information Collected

It is important to note that there are different types of information: a) your private information, such as name, birthday, and credit card number (your “Private Information”) and b) information regarding your personal use of the Website, such as how you arrived at the Web Site, what you click, what you purchase (your “Statistical Use Information”). Collectively, these are referred to as “Confidential Information”). Notwithstanding the foregoing, like most sales-based enterprises, ShaleEnergyUSA.com collects a variety of information about the use of the Web Site by all users, what is purchased, etc. The type of information to which this Privacy Policy relates is the type of information that is directly related to your account.

For example, ShaleEnergyUSA.com, like most sales-based enterprises, will generate reports that indicate that it sold 100 widgets on a certain day. This is done in the ordinary course of business. This type of information collection is traditional business reporting and is completely outside the scope of this Privacy Policy. This Privacy Policy relates to the type of information that is somewhat invasive; that is, that ShaleEnergyUSA.com can track, using computer technology, the nature of your personal purchases for the purpose of directly marketing to you based upon your use of the Web Site.

First of all, ShaleEnergyUSA.com does not collect Confidential Information when you merely browse the Website. That is, you browse anonymously. Personal information, such as your name, address, telephone number or e-mail address, are not collected as you browse.

ShaleEnergyUSA.com does, however, use "cookies" to collect information about how the Web Site is used. As an example only, ShaleEnergyUSA.com may collect information about the server your computer is logged onto, your browser type (for example, Firefox or Internet Explorer), and whether you have responded to a ShaleEnergyUSA.com banner ad or e-mail.

In order to provide you with a particular product or service online, ShaleEnergyUSA.com may request that you voluntarily supply us with personal information, including your e-mail address and account number, for purposes such as correspondence, site registration, checking your bill online, making a purchase, or participating in online surveys and enabling us to provide an online product or service to you in an efficient manner.

If you are known to us as a customer and/or registered user, then ShaleEnergyUSA.com may combine information about your use of the Web Site and the online products or services you utilize with certain other online and offline information we have about you. We also combine information that you provide with information available from external sources, such as census bureau data, in order to customize your online experience and present you with relevant online and offline offers and updates.

Information Use

We may use information you have given us to, for example, provide a service, ensure proper billing, measure consumer interest in our various services and inform you about products and services. If you provide us with your e-mail address, or have done so in the past, or if we obtain your e-mail address from another source, we may send you e-mail offers. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources, such as census bureau data. These e-mail offers come directly from ShaleEnergyUSA.com. When ShaleEnergyUSA.com sends e-mails to you, we may be able to identify information about your e-mail address, such as whether you can read graphic-rich html e-mails. If your e-mail address is html-enabled, ShaleEnergyUSA.com may choose to send you graphic-rich html e-mails.

Please note that ShaleEnergyUSA.com does not provide your e-mail address to our business partners. However, we may send you offers on behalf of our business partners. Keep in mind that if you take advantage of an offer from an ShaleEnergyUSA.com business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you wish to decline receiving future offers from them.

Our goal is to deliver offers to people who we believe will find them of value. Offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.

E-mail Offers

Regarding e-mail offers, ShaleEnergyUSA.com provides customers with an easy means to decline receiving e-mail offers. Although some customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the e-mail and informing us of your preferences. All e-mail offers that you receive from ShaleEnergyUSA.com will inform you of how to decline receiving further e-mail offers. Additionally, you may set or change your e-mail preferences online at any time.

My Account

ShaleEnergyUSA.com “My Account” offers features to facilitate your online experience, and we would like you to be aware of how we protect the information the My Account feature. When you register for ShaleEnergyUSA.com or purchase products, we request that you supply us with information necessary to complete your online purchases. This information includes your name, telephone number, billing address, e-mail address, and the account number and expiration date of the credit cards you choose to place in the My Account. We will not use these additional names for any marketing purpose and we will not share them except with the agents and contractors of ShaleEnergyUSA.com for the purpose of performing services for the My Account.

Security is an important feature of the My Account. All of the information you provide to us in connection with the My Account is stored on an ShaleEnergyUSA.com secure server and protected by firewalls.

From time to time ShaleEnergyUSA.com may use information you have provided to us as well as ShaleEnergyUSA.com purchase information to develop customized offers you may find of interest. We provide you with the ability to set e-mail preferences should you wish to decline receiving e-mail offers.

In order to make your My Account easy to retrieve and use, a software program is installed on your computer when you use My Account. As you navigate the internet, this program automatically compares the addresses (URLs) of the sites you visit against this list of compatible merchant sites. ShaleEnergyUSA.com does not access this information and we will not link your identity with the URL information that this program updates as you browse.

The My Account collects and stores securely a record of all purchases that you make using your My Account, including the date and amount of purchase, the merchant at which the purchase was made, and the credit card and account number used.

Children

ShaleEnergyUSA.com does not use the Website to knowingly solicit data from or market to children under the age of 13.

Company Commitment to Privacy

In keeping with our long-standing leadership in consumer privacy protection, ShaleEnergyUSA.com is actively involved with current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce. This ShaleEnergyUSA.com Privacy Policy applies only to our United States customers and U.S. visitors to this Web Site. If you are a U.S. customer and have questions about our online Privacy Statement or your account, please contact us at info@shaleenergyusa.com.

Customer Choice – Direct Mail and Telemarketing

If you would like to decline receiving ShaleEnergyUSA.com mail or telemarketing offers in the United States, if you would like information about your account, or if you have a question or concern, please contact us at info@shaleenergyusa.com.

Linked Internet Sites

Remember that other Internet sites to which you link from this Website may contain privacy provisions that are significantly different from the privacy provisions of our Privacy Policy.